Thank you for ordering at Isopure! You will receive an order confirmation email once the package has been dispatched. This will usually be sent the same day...

In most cases, there is a 30 - 60 minute time frame we can cancel your complete order and refund your money (please keep in mind that refunds can take 3-8 b...

Unfortunately this can happen sometimes despite careful stock management. If so, you’ll receive an e-mail from our team stating that the product was found t...