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Delivery

Next Day Shipping
We do offer Next Day Shipping. When placing your order, simply choose, 'Next Day', shipping. If you place your order on a working day (M-F) BEFORE 1...
Mon, 1 Dec, 2025 at 8:42 PM
Where can I find my tracking number?
Orders placed with Standard Delivery are delivered 3-8 business days from date of purchase. You will receive an email with your tracking number once your or...
Mon, 1 Dec, 2025 at 8:42 PM
What should I do if my order arrives incomplete?
If your order has arrived incomplete, it may have been split into multiple shipments, in which case you would have received two separate tracking numbers. T...
Mon, 1 Dec, 2025 at 8:50 PM
Will my order be delivered if I'm not at home?
If you are not home when the carrier arrives with your order, they will leave the package by your door or in the mail room if you live in an apartment comp...
Mon, 1 Dec, 2025 at 8:50 PM
What should I do if my tracking number says my order is delivered but I can't find my package?
If your order status shows as delivered but you have not received your order, please file a claim with UPS and then reach out to our customer service team...
Mon, 1 Dec, 2025 at 8:50 PM
Can I change my delivery details?
Unfortunately, we are unable to make adjustments to your order once it has been placed. We suggest contacting our customer service team to have your order c...
Mon, 1 Dec, 2025 at 8:51 PM
Can my order be delivered to a non-residential address?
We apologize for the inconvenience; at this time, we only ship to residential addresses within the U.S. We do not deliver to PO Boxes, APO or FPO, business ...
Mon, 1 Dec, 2025 at 8:52 PM
What should I do if my shipment arrives damaged?
Thank you for choosing Isopure! We are sorry to hear there is an issue with your shipment. Please reach out to us with the following information so that we ...
Mon, 1 Dec, 2025 at 8:53 PM
Why does my order require Attended Delivery?
New York law restricts the sale of dietary supplements marketed for weight loss or muscle building to consumers over the age of 18.  As a result, to ship th...
Mon, 1 Dec, 2025 at 8:54 PM